Director of Owner Services
Eric began working at The Carneros Resort And Spa in September of 2008.
Eric began his career in hospitality as a bellman at The Carneros Resort And Spa. Since then he was promoted from a front desk agent, to the Orchard Administrative Assistant, Orchard Assistant Manager, Homeowner Services Manager, and now overseeing both The Orchard and Homes Community as the Director of Owner Services.
When he's not working, Eric enjoys spending time with friends and family, challenging himself with various outdoor activities, sipping gewürztraminer, bold cabernet sauvignon, or extra anejo tequila paired with a celebratory cigar!
Orchard Assistant Manager
Michael began working at The Orchard at Carneros Resort And Spa in July of 2019.
Michael began his career in hospitality as a bellman at a local bed and breakfast when he was 15 years old. Since then he has immersed himself in hotels and has dabbled in a number of different areas and departments: Front Desk, Sales, Catering, Concierge, and, most recently, Rooms Division as the Front Office Manager for a Forbes-rated hotel in Downtown Napa. Michael received his Associate's Degree in Business Management from Napa Valley College, certificates in Rooms Division and Accounting & Finance from the American Hotel & Lodging Educational Institute, and has been certified through the American Hotel & Lodging Association.
When he's not working, Michael enjoys cooking, visiting breweries, watching documentaries, and spending time with his wife and children. Michael is also expecting his second child this December.
Orchard Experience Curator
Steven began working for Carneros Resort And Spa in October of 2009, and for The Orchard in November of 2018.
In Steven’s new role, he will be supporting The Orchard team and ensuring that the day to day operations run smoothly. Steven has worked at Carneros Resort And Spa for almost 10 years in various departments. During this time, he has gained a vast amount of property knowledge. He has built great relationships with Orchard and Home owners, along with Co Workers on property. We believe the knowledge that Steven has obtained and is sharing with us will be a great addition to the Orchard Team. Steven grew up here in the Napa Valley were he fell for the game of basketball, playing sports all throughout his childhood and high school years. After high school Steven began coaching boys and girls youth basketball for several years. Steven also has recently found a passion for cars and the mechanics of them. He enjoys taking his cars out to car meets during the summer time and experiencing all other vehicle and their modifications.
Orchard Experience Curator
Tailer just recently started working for Carneros Resort and Spa early September. Though she hasn’t been here long, she is very excited and looking forward to meeting everyone and contributing to the beautiful and outstanding reputation Carneros Resort and Spa holds!
Tailer has lived in the Napa Valley almost her entire life, and has loved every minute of it! While living in the Napa Valley, a love for wine was a given. Tailer also shares a deep passion for Music being a self-taught bassist and drummer. She looks forward to growing alongside her Carneros team and helping with as much as she is able. Kindness holds a special place in Tailer’s heart & she looks forward to spreading it as much as she is able!